General information for reservation
Restaurant open hours
Breakfast is served for both hotel guests from 8 to 10 a.m.
Lunch may be enjoyed from 12 noon until 4 p.m. Food may be ordered until 3 p.m.
From 4 to 6 p.m., we prepare the restaurant for dinner service, and the chateau kitchen is closed during this time.
Dinner is served from 6 to 11 p.m., after which time the restaurant and the Bellavista patio will close. Food may be ordered until 10 p.m.
In order to ensure that our F&B manager Jiří can provide you with the best possible service, it’s important to reserve a table in advance.
We kindly request that you check out by 11 a.m. on your departure date. If you’d like a late check-out, please contact me for a quote.
Check-in and check-out
Check-in from 2:00 pm
Check-out by 11:00 am
If you would like to stay at the hotel and park after check-out or arrange your accommodation before 2:00 pm on the day of your arrival, please contact our reception in order to verify if it is possible.
Sauna and Jacuzzi - Winter season
Is available every day from 9 am till 5 pm free of charge to all guests. If you would like to use sauna and Jacuzzi during this time, please let us know so we can make a reservation for you. From 6 pm reservation is required and there is an additional charge 800 CZK/hour.
Cancelling your confirmed reservation – standard offer or packages
We would like to inform you that if you cancel your reservation three days before your planned arrival, we will unfortunately have to charge you a fee of 50% of the total price of accommodation and ordered therapies. Cancellations on the day of your planned arrival are charged 100 % of the total price of your reserved services at Chateau Mcely.
Cancelling your confirmed reservation – special offers, seasonal offers, discounted offers
We would like to inform you that if you cancel your confirmed reservation, we will unfortunately have to charge you a fee of 100 % of the total price of accommodation, ordered therapies and other ordered services.
Cancelling confirmed reservations - Gift certificate
We would like to inform you that if you cancel your reservation three days or less before your planned arrival, your gift certificate will lose validity.
Exclusive chateau transportation
We will be delighted to arrange exclusive Chateau Mcely transportation from Václav Havel airport to Chateau Mcely. Please do not hesitate to contact us for availability and price.
Documents (from the Hotel Policies)
If a guest does not provide valid personal identification (citizen ID card, passport), the hotel is entitled to refuse accommodation based on the law on local fees for Czech citizens and on Act No. 314/2015 Coll. for foreign clients.
Extra charge per third person
We would like to inform you about extra charges for third and more persons in the room. Children aged 6 – 12, 490 CZK. Children aged over 12 and adults, 990 CZK. Children under 6 are free of charge.
Chateau Mcely Hotel Policies
Dear Guests, please read the Chateau Mcely Hotel Policies carefully. When registering at the hotel, we will ask you to sign the registration card, which confirms that you have had the opportunity to read them. The Hotel Policies can be found here.